Independent Audit Verifies iGLASS Networks’ Internal Controls and Processes Cary, NC – iGLASS Networks, a leading provider of outsourced NOC as a Service, today announced that it has completed its SOC 2 Type II audit, performed by KirkpatrickPrice. This attestation provides evidence that iGLASS Networks has a strong commitment to security and delivering high-quality services […]

When the need arose to establish a new Network Operations Center ("NOC"), Lumos Fiber partnered with iGLASS Networks to get things done in record time, with incredible results.

Banking hours are now 24×7, and instant gratification is the rule. When was the last time you waited for your bank or credit union to open, drove there, filled out a cash withdrawal form, and stood in line for the next available teller? And who still uses paper checks mailed in stamped envelopes to pay […]

Finding success in today’s business worlds means having the resources available to navigate issues both in and outside of an organization. Workers expect to have functional equipment and infrastructure to complete their tasks without disruption. Any problems need to be resolved quickly to avoid impacting customers and harming the reputation of the company. Companies also […]

A post on the benefits of outsourcing your Network Operations Center (NOC) and, specifically, Network Monitoring.

Learn about our NOC & Help Desk Services for Broadband Service Providers!

In the broadband space, many people use the terms Help Desk and NOC interchangeably, but it’s important to know they’re not one and the same. Although the two often work together, there are key distinctions between the two. Managed Help Desks Problem-Solve for Individual Users whereas NOCs Focus on Infrastructure. Put simply, a help desk is focused on end-users. They […]

Monitoring and ensuring network performance has easily become a full-time effort for organizations everywhere. Growing enterprises—especially those on a fast-track growth curve—have the additional task of finding monitoring solutions that can scale with that growth, and accommodate new platforms and challenges like the cloud or work-from-home requirements. This article takes a look at five of […]

Learn how Remote Network Monitoring Solutions benefit organizations with multiple locations The post How Remote Network Monitoring Solutions Benefit Organizations With Multiple Locations appeared first on iGLASS Networks.