Broadband Operators

Managed NOC Services
for Broadband Operators

From 5,000 subscribers to 5,000,000, nobody monitors broadband networks better than we do. Get ahead of outages and system impairments with our purpose-built Fiber and HFC network monitoring platform. Our 24×7 US–based NOC acts as an extension of your team and our platform is turn-key – meaning we’ll onboard, administer and manage the platform, so you can focus on your subscribers.


We specialize in monitoring:

  • DOCSIS Networks
  • FTTH Networks (Adtran, Calix & Nokia)
  • Fixed Wireless Networks (Cambium & Tarana)
  • Small Cells / DAS Networks
  • Digital Video Networks (DCTs, DHCTs, Evolution)

Some of our Satisfied Customers

Lumos launches outsourced NOC in record time with iGLASS.

A logo for lumos and iglass networks

We offer the industry’s most comprehensive, fully managed GPON and HFC monitoring platform on the market. We monitor CPE across all platforms – from digital video set-tops to FTTx – plus all related infrastructure between the Headend/CO and the customer premises. You will realize incredible gains in efficiency, system visibility and employee satisfaction, while your customers enjoy better and more reliable services with less downtime.


We Know Broadband Networks

  • Adtran (TA5K)
  • Calix CMS/SMx/DPx
  • DZS (Zhone)
  • Nokia Altiplano
  • Cisco/SA/Moto Set-tops
  • DOCSIS Modems/eMTAs
  • HMS Power Supplies
  • PNM
  • Transport/Backhaul
  • HFC/PON Plant
  • Business Class Circuits
  • Fiber, Metro-E, and more.
  • Power & Environmentals


Announcing Calix SMx Support

iGLASS is pleased to announce full support for Calix SMx with AXOS E7 & E9 ONTs. Please watch this short video for a demo of this new platform.


In addition to SMx, iGLASS also supports Calix DPx (DOCSIS emulation) and legacy CMS, as well as Adtran & Nokia.

Network Monitoring Services
Server Monitoring Services
Application Monitoring Services
Website Monitoring Services
Broadband Monitoring Services
Outage Remediation

Lower Customer Churn

Happier customers, and more reliable services, directly translate to decreased churn and increased take rates for services.

What You Can Expect

Better Data, Better Service, Lower Churn

iGLASS provides single-pane-of-glass visibility into the status and health of your broadband networks. With our 24×7 fully-managed monitoring services, you can quickly determine overall plant health, visualize your outages and impairments, intelligently dispatch technicians and improve your customer’s overall broadband experience.

Get a personalized quote today

Just as we do with our monitoring solutions, your quote will be uniquely tailored to your individual needs. Peace of mind may cost a lot less than you think.

After your submit the form, we will:

  • Follow-up to learn more about your business and monitoring needs.
  • Walk you through the quote details and our recommendations based on your environment.
  • Provide space for an open Q&A session to make sure all of your questions are answered.


“We’ve been pleased with the accuracy and timing of alarms and notifications. We’re also seeing better collaboration and coordination with our Tier 1 and Tier 2 support teams, which enables faster response times and resolutions.”

DONNIE ROGERS | DIRECTOR OF NETWORK OPERATIONS

Share by: